There was an issue with my booking and the girls at reception worked on the resolution and kept me updated on the progress which I was very happy with. Ciara, Laura and Carol provided excellent service. I did find the bar staff less friendly. In relation to the overall comfort of accommodation - I found the room to be of good size and the bed was comfortable and the other furniture in good condition. However, the sound proofing of the room is not good and sound carried making it sound like the people next door were almost in the same room. The size of the key makes it very clunky to carry and overall the hotel does require an update in decor. The breakfast selection was very good and quickly served. Overall it was a good stay, many thanks for the kindest shown by reception staff (we were attending a family funeral) Sharon
This was our second stay at West County Hotel and we chose it in preference to hotels such as the Sheldon Park Hotel which we have also used previously. West County has a slightly old-fashioned feel put together with friendliness of staff, comfortable accommodation, a vibrant bar with very good staff and is in a position convenient to Phoenix Park, Dublin City and is a very easy drive to visit our relations in the Dublin suburbs. We had a lovely view of Phoenix Park from our room. We also love the Full Irish Breakfast and the relaxed atmosphere. There is also plenty of parking space.
Second stay at West County hotel ,Will definitely stay again ! Comfy,room ,lovely staff ,
Fantastic, Keep up the Great Work, will see you again in the near future..